Privacy Policy

Last updated: 01.03.2026

1. Introduction Ocean View Catering ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you interact with our catering services, website, and related activities in England.

By using our services or providing your personal data to us, you acknowledge that you have read and understood this Privacy Policy.

2. Who We Are Ocean View Catering is a catering company operating in England. We provide catering services for private and corporate events, including but not limited to weddings, parties, and business functions.

3. Personal Data We Collect We may collect and process the following categories of personal data:

3.1 Information you provide directly

• Contact details: name, address, email address, phone number
• Event details: event date, location, type of event, number of guests, dietary requirements
• Billing information: invoicing details, payment method (note: payment card details may be processed by our payment provider and not stored by us)
• Communication records: messages, emails, feedback, and enquiries you send us

3.2 Information collected automatically When you visit our website, we may automatically collect:

• Technical data: IP address, browser type and version, device type, operating system
• Usage data: pages visited, time and date of visit, time spent on pages, referring website

3.3 Information from third parties We may receive personal data from:

• Event planners or venues that act on your behalf
• Payment processors and banks (for payment confirmations and fraud prevention)
• Publicly available sources where permitted by law

4. Legal Bases for Processing We process your personal data only where we have a lawful basis under UK data protection law (including the UK GDPR and Data Protection Act 2018). These bases include:

   • Contract: to enter into and perform a contract with you (e.g., providing catering services)
   • Legitimate interests: to manage and improve our business, communicate with you, and protect our legal rights, where these interests are not overridden by your rights
   • Legal obligation: to comply with legal or regulatory requirements (e.g., record keeping, tax)
   • Consent: where you have given specific consent (e.g., for certain marketing communications). You may withdraw your consent at any time.

5. How We Use Your Personal Data We may use your personal data for the following purposes:

   • To provide, manage, and deliver our catering services
   • To respond to your enquiries, requests, and complaints
   • To prepare and manage quotes, bookings, and contracts
   • To process payments, issue invoices, and manage accounts
   • To plan menus, staffing, and logistics for your event
   • To tailor our services to dietary requirements and preferences
   • To send you service-related communications (e.g., booking confirmations, changes, and updates)
   • To send you marketing communications where permitted and where you have not opted out
   • To improve our website, services, and customer experience
   • To ensure the security and integrity of our systems
   • To comply with legal and regulatory obligations and to protect our legal rights

6. Marketing Communications We may use your contact details to send you information about our services, special offers, or events that may be of interest to you, where allowed by law.

You can opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email, or
• Contacting us using the details provided in the "Contact Us" section below.

7. Cookies and Similar Technologies Our website may use cookies and similar technologies to:
   • Enable the website to function properly
   • Remember your preferences and improve your experience
   • Analyse website traffic and usage

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of the website.

8. Sharing Your Personal Data We may share your personal data with:
   • Service providers and subcontractors who support our operations (e.g., IT providers, payment processors, couriers, staffing agencies)
   • Venues, event planners, and other third parties involved in organising your event, where necessary to provide our services
   • Professional advisers (e.g., accountants, lawyers, insurers) where necessary for business or legal reasons
   • Public authorities and law enforcement where required by law or to protect our legal rights

We require all third parties who process personal data on our behalf to respect the security of your personal data and to treat it in accordance with applicable data protection laws.

9. International Transfers We primarily store and process your personal data within the United Kingdom or the European Economic Area (EEA). If we need to transfer your personal data outside the UK or EEA, we will ensure that appropriate safeguards are in place (such as standard contractual clauses or equivalent mechanisms) to protect your data in accordance with UK data protection law.

10. Data Retention We will retain your personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

Retention periods may vary depending on the type of data and our legal obligations, but generally:

• Enquiry and booking information: retained for the duration of our relationship and a reasonable period thereafter
• Contract and invoice information: retained for at least the period required by tax and accounting laws

When personal data is no longer required, we will securely delete or anonymise it.

11. Data Security We take appropriate technical and organisational measures to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

12. Your Rights Under UK data protection law, you have the following rights in relation to your personal data, subject to certain conditions and exceptions:
    • Right of access: to obtain a copy of the personal data we hold about you
    • Right to rectification: to correct inaccurate or incomplete personal data
    • Right to erasure: to request the deletion of your personal data in certain circumstances
    • Right to restriction: to request that we limit the processing of your personal data in certain circumstances
    • Right to data portability: to receive your personal data in a structured, commonly used, machine-readable format and to request that we transfer it to another controller where technically feasible
    • Right to object: to object to our processing of your personal data where we rely on legitimate interests or are using your data for direct marketing
    • Right to withdraw consent: where we rely on your consent, you can withdraw it at any time

To exercise any of these rights, please contact us using the details in the "Contact Us" section below. We may need to verify your identity before responding to your request.

13. Children’s Privacy Our services are generally not directed at children, and we do not knowingly collect personal data from children under 16 without appropriate parental or guardian consent. If you believe that a child has provided us with personal data without such consent, please contact us and we will take appropriate steps to delete the data.

14. Third-Party Websites Our website may contain links to third-party websites or services that are not controlled by Ocean View Catering. We are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of any third-party sites you visit.

15. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other reasons. The updated version will be posted on our website with a revised "Last updated" date. We encourage you to review this Privacy Policy periodically.

16. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:

Ocean View Catering Postal Address: 4500 Glenwood Dr Riverside, CA, 92501 Email Address: [email protected] Telephone Number: +447528496307

If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO). For more information, please visit www.ico.org.uk.